HCRG Care Group

Fast Facts

  • icon £280M turnover
  • icon Serve 500 locations across England
  • icon Employ 5,000+ health and social care professionals
  • icon 2% of their workforce are apprentices

HCRG Care Group is one of the UK’s leading independent providers of community health and care services, supporting communities of many millions across England. Their innovative approach ensures they lead the way when it comes to transforming care.

With a focus on experience, efficiency and improved outcomes HCRG Care Group works with commissioners and communities to deliver and transform adult and children community health, public health and well-being services, including sexual health and 0-19 services, offender care and police custody services, primary care, urgent care, dermatology, MSK and social care.

Twenty20 Capital Support

We were excited by the prospect of supporting this recognised care brand, continuing its strong legacy and market position whilst providing outstanding service to customers. Complimenting our already established portfolio of healthcare brands, it further enhanced the value we could contribute to health and care commissioners.

On acquisition, the business had key challenges in achieving target staff numbers within critical health and care services, exacerbated by external market forces. Our expertise allowed us to renew the focus on employee value proposition, recruitment and retention and provide a more commercially sound structure and framework, in turn supporting the recovery and improvement of front-line services.

We supported the management team, and broader workforce, by streamlining the support teams and reinvesting in essential services with a ‘healthcare first’ approach. Since collaborating and strengthening operations, the business has more than doubled its profitability.

As part of our commitment to further transform the brand, in 2022, we acquired a medical services business, which specialises in providing staff to prison custody clients and compliments HCRG Care Group’s exceptional offering.

“Twenty20 Capital has presented us with the opportunity to continue changing lives by transforming health and care. They are aligned to our ethics and values and fully support us in delivering high-quality, purposeful services.”
Patrick Birchall, Managing Director of HCRG Care Group